Frequently Asked Questions

General

  • What is Waybien Ads?

    Waybien Ads is a targeted advertising platform that allows advertisers/business owners to promote their content in social media communities like Telegram groups/channels, WhatsApp groups/channels, Facebook Groups, and Discord servers. It connects advertisers with relevant, high-engagement audiences to maximize ad performance.

  • How to track my order?

    You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

  • How does Waybien Ads Ensure Targeted Advertising?

    Waybien Ads allows advertisers to define specific regions, languages and categories for their campaigns. Advertisers can either let Waybien Ads automatically place ads in the best-suited communities or manually select the channels/groups where their ads should appear.

  • How does Waybien Ads Benefit Both Advertisers and Channel Owners?

    For advertisers, Waybien Ads provides cost-effective, high-conversion ad placements in social media communities.

    For channel/group owners, Waybien Ads allows monetization by displaying relevant ads while maintaining full control over the type of ads allowed.

  • How is Waybien Better Than Telegram Ads?

    We offer:

    • 50% lower CPV (
      0.005vs.0.005vs.0.01)
    • Manual group selection
    • No hidden fees

Advertisers

  • How do I Create a Campaign on Waybien Ads?

    1. Set your budget and time interval (campaign duration).

    2. Select your social media platform(s) (Telegram, Waybien Search Engine, WhatsApp, etc.).

    3. Create your ad post (title, image or video, ad description, ad URL).

    4. Choose ad placement: o Automated Ad Placement – Waybien Ads optimizes placements based on your target criteria.o Manual Selection – Pick specific channels/groups yourself.

    5. Launch your campaign!

  • Can I Choose Where My Ad is Published?

    Yes! You can either:

    Let Waybien Ads automatically select the best channels/groups based on your targeting criteria.

    Manually select specific channels/groups from our catalog.

  • Can I See Where My Ads are Shown?

    Yes. You can see the list of channels/groups where your ads were published, including basic metrics like audience size and performance.

  • Can I Modify My Ads After They are Published?

    Yes, but:

    Changes to the ad post (title,video, image, description, URL) require admin reapproval, during which the ad will be temporarily suspended.

    Changes to targeting details or budget are applied immediately without review.

  • What’s the Minimum Budget to Run A Campaign?

    The minimum budget to launch a campaign is $10, which gives you 2,000 guaranteed views.

  • How is My Budget Spent?

    Your budget in Waybien Ads is used based on a cost-per-view (CPV) model:Example: 1,000 views = $5If you set a $100 budget, you can expect approximately 20,000 views.Budget Control & Spending Flexibility:

    Daily Budget Limit – You can set a daily spending cap.Example: If your total budget is $1,000 and your daily budget limit is $100, your campaign can run for up to 10 days.However, due to channel availability and channel owners’ rules, the entire daily limit may not always be spent. For instance, if your daily limit is $100, but only $60 is spent, the unspent amount remains in your budget.

    Campaign Duration – You can choose a start and end date for their campaign.If your budget is used up before the campaign end date, the campaign will stop earlier.If there is a remaining budget, it can be:

    • Used to create a new campaign,
    • Used to extend the current campaign, or
    • Withdrawn back to your account.”

    Waybien Ads provides full budget control and transparency, ensuring advertisers only pay for actual views while maintaining flexibility in spending.

  • What Performance Metrics can I Track?

    Waybien Ads provides real-time insights, including:

    Total views

    Total clicks

    Click-through rate (CTR)

    Cost per click (CPC)

  • Can I Run Ads on Multiple Platforms within One Campaign?

    Yes! You can run multiple ads across different social media platforms (Telegram, WhatsApp, etc.) within the same campaign.

  • What Happens If One of My Ads is Rejected?

    If an ad is rejected, you will receive feedback on necessary corrections.

    Other approved ads in your campaign will still run as scheduled.

    If your ad cannot be reapproved, you’ll need to create a new ad that follows Waybien Ads’ guidelines.

  • How Long does Ad Approval Take?

    Ads are usually reviewed within a few hours but can take up to 24 hours. You will receive a notification once approved or if changes are needed.

Channel/Group Owners

  • What is Waybien Ads?

    Wabien Ads is a targeted advertising platform that allows advertisers to promote their businesses in social media communities like Telegram groups/channels, WhatsApp groups/channels, Facebook Groups, and Discord servers. It connects advertisers with relevant, high-engagement audiences to maximize ad performance.

  • How Can I Add My Channel to Waybien Ads?

    To add your channel or group, sign up on Wabien Ads and follow the steps to submit your community. After a quick review and approval process, your channel will be listed in the catalog, and you can start earning from ads.

  • How Quickly will My Channel be Added to the Catalog of Waybien Ads?

    Your channel will typically be reviewed and approved within 24 hours.

  • Can I Control What Type of Ads Appear in My Channel?

    Yes. You can select categories of ads you allow (e.g., tech, finance, education) and block any ads or types of content you don’t want. You’re always in control.

  • How do I Update My Channel Information?

    Once your channel is added, you can update your ad preferences and community details anytime without admin review. However, changes to the group title, description and image require admin approval. You can also synchronize your group/channel details with the latest data from Telegram, WhatsApp, etc., which also requires admin review.

  • Can I Block Certain Advertisers?

    Yes. You can blacklist advertisers you don’t want to appear in your group.

  • How does Waybien Verify Groups/Channels?

    Channels are manually or automatically reviewed to ensure authenticity, engagement, and rule compliance. Only quality groups are accepted into the system.

  • Do I Receive Orders from Advertisers?

    No, you do not need to interact with advertisers. Once you’ve added your channel and set your rules, Wabien Ads automatically publishes relevant ads that align with your preferences.

  • Can I See the List of Ads and Their Statistics in My Wabien Ads Account?

    Yes, you can track all ads published in your channel/group, including the number of views, clicks, and the revenue generated from each ad.

  • How do I Earn Money with Wabien Ads?

    You earn based on the number of views ads receive in your channel or group. Your earnings depend on:

    Your channel’s category

    Number of members

    Number of ads published

  • When Can I Withdraw My Earnings?

    You can withdraw funds once your balance exceeds $20.

    Payments are processed monthly in the first few days of the month.

    Transfers typically take 1–2 business days to reflect in your account.

  • How do I Receive Payments?

    Wabien Ads processes payments through traditional banking and digital payment methods. Crypto payments are not available at the moment.

  • Does the Wabien Ads Bot Interfere with My Other Bots?

    No, you can still use other bots in your channel. The Wabien Ads bot only acts as an administrator to facilitate ad placements and does not interfere with your existing functionalities.

  • How does Waybien Verify Groups/Channels?

    Channels are manually reviewed for:

    1,000+ real members

    70%+ active engagement

    No policy violations

Security , Privacy & Compliance

  • Is Waybien Ads GDPR/CCPA Compliant?

    Yes. We adhere to global privacy standards including GDPR and CCPA. Users’ data is handled responsibly and transparently.

  • Is My Data and Channel Information Safe with Waybien Ads?

    Yes. Waybien Ads does not share your personal data or group/channel details with third parties. Your group’s content and settings remain under your control, and you may opt out at any time.

Support & Help Center

  • What is Waybien?

    Waybien is revolutionizing the way people discover and engage with online communities. As a cutting-edge search engine, Waybien aggregates and indexes groups and channels across multiple social community platforms, including Facebook, WhatsApp, Telegram, Discord, and Slack. Designed for community enthusiasts, marketers, business owners, and channel/group owners. Waybien offers seamless, efficient, and personalized community discovery.

  • How Can I Contact Support?

    Our support team is available via email at [email protected] and via live chat in your dashboard, Monday–Friday, 9am–6pm GMT.

  • How does Waybien work?

    Waybien collects and organizes information from different messaging apps, creating a comprehensive database of groups and channels. Users can then search for specific topics or interests and find relevant results in a centralized search results page (SERP).

    Waybien provides a unified platform where users can perform searches across multiple social community platforms such as Facebook, WhatsApp, Telegram, Discord, and Slack. By aggregating and indexing communities from these diverse platforms, Waybien simplifies the discovery process, enabling users and marketers to find the most relevant groups and channels based on their interests and needs.

    Registered users have the ability to rate groups and channels. This rating system helps in evaluating the engagement and quality of different communities, making it easier for others to find high-quality groups.
    Waybien allows users to perform searches across various social media platforms using advanced filters such as category, language, location, community age, and member count. This helps users find and join communities that align with their interests or marketing needs.

  • Is Waybien free to use?

    Yes, Waybien is free for users to explore and join messaging groups. However, there may be additional premium features or advertising options available for publishers and advertisers.

    The Community Search Engine tool is one of the features that is free to use. The Community Search Engine tool is a powerful module that allows users to search and find relevant groups and channels across multiple social community platforms, including Facebook, WhatsApp, Telegram, Discord, and Slack. 

    Users can personalize their searches using various filters such as category, language, location, community age, community, and member count. This tool ensures users find the most relevant communities aligned with their interests or marketing needs, enhancing their online engagement and outreach efforts.

    Yes, Waybien is initially free to use. Users can search and discover communities without any cost. In the future, Waybien may introduce premium features under a freemium model.

  • What social media platforms does Waybien support?

    Waybien currently supports community searches across Facebook, WhatsApp, Telegram, Discord, and Slack.

  • What types of users can benefit from Waybien?

    Waybien caters to diverse users, including community enthusiasts, marketers, business owners, and group/channel owners. Each user type can find value in Waybien’s features, from discovering new groups to optimizing marketing strategies and growing their own communities.

  • Do I need to create an account to use Waybien?

    No, you can use the basic search functionality without an account. However, registering for an account provides additional features such as tracking the groups you’ve added, rating communities, and accessing a personalized dashboard.

  • How do I add a group or channel to the Waybien database?

    Registered users can add new groups or channels by filling out a submission form with details such as the social media platform, category, language, and a brief description. The submission will be reviewed and approved by Waybien admins.

  • How can I personalize my searches on Waybien?

    Waybien offers various filters to personalize your searches, including category, language, location, community age, and member count. These filters help you find the communities that best match your interests and needs.

  • Why Waybien is created?

    Waybien aims to revolutionize the way individuals and marketers discover and engage with online communities by becoming the “google for communities.” It functions as a comprehensive search engine designed to streamline the process of finding relevant groups, channels, and servers across a variety of social networking platforms such as Telegram, WhatsApp, Facebook, Discord and Slack.

  • What sets Waybien apart from other platforms?

    Waybien does not get a piece from PIE; it creates a new PIE. Waybien stands out by providing a one-stop solution for users to discover and connect with messaging groups from multiple platforms. It also brings together users, publishers, and advertisers in an innovative way, fostering a dynamic and interactive environment.

  • Can I join or interact with groups directly through Waybien?

    Yes, Waybien facilitates user interaction by allowing them to join, leave, and engage with messaging groups directly through the platform. This streamlines the process of connecting with communities of interest.

  • Who benefits from Waybien?

    Waybien is a comprehensive search engine designed for community enthusiasts, marketers, business owners, and Group/Channel Owners. 

  • How does Waybien benefit individual users?

    The Waybien search engine benefits individuals by making connecting with communities that match their interests easier than ever. With its advanced filtering capabilities and user-friendly interface, Waybien simplifies the process of navigating the fragmented landscape of online communities, making it easier than ever to find and connect with the right groups.

    Waybien not only aids marketers and business owners but also empowers community enthusiasts to find groups that match their interests with advanced filters and ratings. Whether for niche or large-scale communities, Waybien connects users to the right audiences, driving engagement and growth.

    As a free and accessible tool, Waybien eliminates the complexity of navigating multiple platforms individually. Users can easily discover vibrant communities, stay updated on relevant topics, and engage with like-minded individuals or target audiences.

  • How does Waybien benefit business owners?

    Waybien provides targeted access to specific audiences, enabling more effective engagement and promotional strategies for business owners.

    Marketers and business owners can also benefit from Waybien’s comprehensive search capabilities, enabling them to identify and reach the most effective groups for their campaigns. With no subscription fees or barriers, Waybien offers a seamless and efficient community discovery experience for everyone.

  • How does Waybien benefit marketers?

    Waybien provides targeted access to specific audiences, enabling more effective engagement and promotional strategies for marketers.

    Marketers and business owners can also benefit from Waybien’s comprehensive search capabilities, enabling them to identify and reach the most effective groups for their campaigns. With no subscription fees or barriers, Waybien offers a seamless and efficient community discovery experience for everyone.

  • How does Waybien benefit Group/Channel Owners?

    Waybien provides a unique opportunity for group/channel owners to reach a diverse audience across various messaging platforms. By adding your group/channel to Waybien, you can increase its reach, attract more members and foster community growth. Also, Waybien offers innovative advertising and promotional opportunities, creating a bridge between content creators and their target audience.

  • How can I list my messaging group/channel on Waybien?

    If you are a group/channel owner or administrator, you can submit your group for listing on Waybien. Look for the “Add Group” button just near the search bar, and follow the steps by providing the necessary information.

  • Can I rate Groups/channels on Waybien?

    Yes, registered users can rate groups and channels, helping evaluate the engagement and quality of different communities and making it easier for others to find high-quality groups.

  • Is Waybien secure and privacy-focused?

    Waybien takes user privacy and security seriously. The platform adheres to industry best practices to ensure the safety of user data and interactions.

  • Can I suggest improvements or report issues with Waybien?

    Yes, we value user feedback. Feel free to contact our support team or use the provided feedback channels to share your suggestions, report issues, or ask any questions you may have.

  • How can I stay updated on new features and developments with Waybien?

    To stay updated with Waybien’s improvements, all you need to do is open an account and give permission to receive emails.

  • What type of content is allowed on Waybien?

    Waybien encourages a diverse range of content across different interests. However, content that violates Waybien’s community guidelines or the terms of service of the respective messaging platforms may be subject to removal.

  • How can I contact Waybien support if I have a question or issue?

    You can reach the Waybien team through the “Contact Us” module on the website. The Waybien team is committed to responding to all inquiries within 24 hours.

  • How does Waybien handle user data?

    Waybien takes data privacy seriously and follows strict privacy policies. User data is handled securely, and personal information is not shared with third parties without user consent. For more details, you can refer to our privacy policy.

  • Why has my channel been rejected?

    If your channel violates the Waybien guidelines, it might be a reason for rejection. You will get an email from us with the details of the rejection.

  • When will my channel be approved?

    It will take 2,3 or even more weeks! Once your channel is approved, you will get an email from us.

  • Who are the Community Enthusiasts in Waybien?

    Community enthusiasts are individuals passionate about specific topics, hobbies, or interests who seek to join and participate in relevant communities.

  • How does Waybien benefit Community Enthusiasts/ individual users?

    Waybien not only aids marketers and business owners but also empowers community enthusiasts to find groups that match their interests with advanced filters and ratings. Whether for niche or large-scale communities, Waybien connects users to the right audiences, driving engagement and growth.

    The Waybien search engine benefits individuals by making connecting with communities that match their interests easier than ever. With its advanced filtering capabilities and user-friendly interface, Waybien simplifies the process of navigating the fragmented landscape of online communities, making it easier than ever to find and connect with the right groups.

    As a free and accessible tool, Waybien eliminates the complexity of navigating multiple platforms individually. Users can easily discover vibrant communities, stay updated on relevant topics, and engage with like-minded individuals or target audiences.

  • Who are the marketers in Waybien?

    The marketers are professionals looking to promote products, services, or content to targeted audiences within social communities. To improve marketing strategies, marketers must identify relevant groups, reach them, analyze community engagement, and optimize marketing strategies for their products or customers.

  • How does Waybien benefit marketers?

    Waybien provides targeted access to specific audiences, enabling more effective engagement and promotional strategies for marketers.

    Marketers and business owners can also benefit from Waybien’s comprehensive search capabilities, enabling them to identify and reach the most effective groups for their campaigns. With no subscription fees or barriers, Waybien offers a seamless and efficient community discovery experience for everyone.

  • Who are the business owners in Waybien?

    The business owners are entrepreneurs looking to promote their businesses, network with potential clients, and engage with relevant communities. They want to connect with potential customers, market their products/services, gather feedback, and build brand presence.

  • How does Waybien benefit business owners?

    Waybien provides targeted access to specific audiences, enabling more effective engagement and promotional strategies for business owners.

    Through Waybien, business owners can find communities relevant to their industry, reach potential customers through targeted advertising, and analyze community dynamics. With no subscription fees or barriers, Waybien offers a seamless and efficient community discovery experience for ever business owner.

  • Who are the Group/Channel Owners in Waybien?

    Group/channel owners are administrators or owners of social media groups, channels, or servers who want to increase their community’s visibility and membership. The group needs to attract new members, manage community engagement, and make the group more discoverable.

  • How does Waybien benefit Group/Channel Owners?

    Waybien provides a unique opportunity for group/channel owners to reach a diverse audience across various messaging platforms. By adding your group/channel to Waybien, you can increase its reach, attract more members, and foster community growth. Also, Waybien offers innovative advertising and promotional opportunities, creating a bridge between content creators and their target audience.

  • How do I add a group or channel to the Waybien database?

    Registered users can add new groups or channels by filling out a submission form with details such as the social media platform, category, language, and a brief description. The submission will be reviewed and approved by Waybien admins.

  • Can I track the status of the groups I’ve added?

    Yes, once logged in, you can view the status of the groups or channels you’ve added through your user dashboard. You can see whether each submission is pending, accepted, or rejected by the Waybien admins.